BUSINESS

Why Customers Hate Chatbots (And Why You Should Too)

Why Customers Hate Chatbots (And Why You Should Too)

For years, chatbots have been paraded as the future of customer service. Businesses embraced them with open arms, wooed by promises of efficiency, cost savings, and 24/7 availability.But let’s face it

AI by the Numbers: How It Took Over Web Design & Development in 2025

AI by the Numbers: How It Took Over Web Design & Development in 2025

AI isn’t just a neat extra anymore—it’s at the core of how websites are imagined, built, tested, and maintained. It’s replacing tedious steps, automating design iterations, generating entire codebases

This Website Curates the Best Social Proof on the Internet

This Website Curates the Best Social Proof on the Internet

Something Missing on Your Landing Page? It’s Probably This.You’ve been there. Staring at your landing page thinking, “It’s fine, but… something’s off.” That something? It’s probably social proof.You k

User Journeys vs. Customer Journeys: Why the Distinction Matters More Than You Think

User Journeys vs. Customer Journeys: Why the Distinction Matters More Than You Think

Let’s get something out of the way: “user journey” and “customer journey” aren’t interchangeable buzzwords you can toss around to sound smart in meetings. They are not synonyms, and pretending they ar

The Art of Duolingo Notifications: The Subtle Manipulation of Language Learners

The Art of Duolingo Notifications: The Subtle Manipulation of Language Learners

Let’s get something straight: Duolingo is a brilliant app. It’s become a household name in the realm of language learning, and for good reason.The bite-sized lessons, the daily streaks, the gamified p

Ethical Defaults: Why Designers Must Stop Hiding Behind Settings

Ethical Defaults: Why Designers Must Stop Hiding Behind Settings

Let’s cut to the chase: if your product requires users to dig through labyrinthine settings just to stop you from hoarding their personal data, you’re not designing—you’re manipulating. And it’s time

25 Useful ChatGPT Prompts for Web Designers (that you can copy/paste)

25 Useful ChatGPT Prompts for Web Designers (that you can copy/paste)

Being a web designer in 2025 feels like wearing five hats at once: strategist, psychologist, trend forecaster, accessibility advocate, and occasional therapist for indecisive clients.The good news? AI

The Figma Dilemma: Too Many Cooks, Too Few Decisions

The Figma Dilemma: Too Many Cooks, Too Few Decisions

You know what? Collaboration’s overrated. There, I said it. “Teamwork makes the dream work” is just something people say when they don’t want to make decisions. And Figma? Don’t get me wrong—it’s bril

Are Closed Ecosystems Like Apple’s a Necessary Evil?

Are Closed Ecosystems Like Apple’s a Necessary Evil?

The walled garden. The fortress of control. The golden handcuffs. Whatever you want to call it, closed ecosystems like Apple’s are both a marvel of design and an affront to everything the open web sta

Forget Design Portfolios: Here’s How Designers ACTUALLY Get Hired in 2025

Forget Design Portfolios: Here’s How Designers ACTUALLY Get Hired in 2025

Once upon a time, the designer’s portfolio was a sacred relic. You polished it, curated it, and prayed to the Dribbble gods that someone would notice your perfect kerning. It wasn’t just a job-hunting

When DEI Fails: Is Diversity Just a Marketing Gimmick?

When DEI Fails: Is Diversity Just a Marketing Gimmick?

Diversity, Equity, and Inclusion (DEI) is everywhere. From corporate mission statements to ad campaigns, it’s the rallying cry of modern workplaces.But as DEI dominates the conversation, many in creat